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JULY 2007

TECH NEWS & UPDATES


Important Security Updates for July 2007

Top manufacturer released multiple Critical Updates in July. These updates are crucial for your IT infrastructure as they address known security vulnerabilities. Read below to find out if you are at risk.

Symantec Backup Exec for Windows Server
An advisory has been issued for the Symantec Backup Exec product. According to the advisory, vulnerability exists that may result in an RPC (remote Procedure Call) Interface Heap Overflow, Denial of Service on versions 10.x and 11.0 for Windows Servers
Learn More>

Adobe: Flash Player
Critical vulnerabilities have been identified in Adobe Flash Player that could allow an attacker who successfully exploits these potential vulnerabilities to take control of the affected system
Learn More>

Adobe: Photoshop
Critical vulnerabilities have been identified in Photoshop CS2 and CS3 that could allow an attacker who successfully exploits these potential vulnerabilities to take control of the affected system
Learn More>

Microsoft Security Updates for July 2007
Microsoft announced Critical and Important patches for Office, Active Directory and Windows XP. Please see the following links for details:

Vulnerabilities in Microsoft Excel Could Allow Remote Code Execution (936542)

Vulnerability in Windows Active Directory Could Allow Remote Code Execution (926122)

Vulnerability in Microsoft Office Publisher 2007 Could Allow Remote Code Execution (936548)

Vulnerability in Microsoft Internet Information Services Could Allow Remote Code Execution (939373)

Learn More>

WARNING: The Microsoft Windows Server Update will perform an automatic reboot of your servers. This can cause down-time and harm to your business productivity. This update must be performed and it is recommended that it be done with proper planning as re-boots are known to cause other errors with your server.

Please contact your Account Manager if you would like to schedule a PC Pro Engineer to assist with installing these updates or fill out the following form and a representative will contact you immediately.
Contact>

Microsoft Announces Windows Server 2008 to Launch with Visual Studio and SQL Server

Just announced at the Worldwide Partner Conference, Windows Server 2008 will be launched jointly with Visual Studio 2008 and SQL Server 2008 on Feb. 27, 2008, in Los Angeles. As the most important enterprise launch in company history, this will kick off a "launch wave" of hundreds of worldwide events hosted by Microsoft.

Windows Server 2008 is the most flexible and robust Windows Server operating system to date. With new technologies and features such as Server Core, PowerShell, Windows Deployment Services, and enhanced networking and clustering technologies, Windows Server 2008 provides you the most versatile and reliable Windows platform for all of your workload and application requirements.
Learn More>

Dell Announces New Products & Solutions for the SMB

Dell today introduced new services and support customized for small businesses worldwide. Simple to use tools that address top of mind problems like easy installation, PC performance and health, and data back-up come standard on Vostro™ systems for the first year at no additional cost. Vostro systems are also backed by dedicated, small business-trained technicians who are focused exclusively on small business technology issues.
Learn More>


Product Spotlight - Microsoft Office Groove 2007

Office Groove 2007 is a collaboration software program that helps teams work together dynamically and effectively, even if team members work for different organizations, work remotely, or work offline. Working in Groove workspaces saves time, increases productivity, and strengthens the quality of team deliverables. Office Groove 2007 is just one example of how the 2007 Microsoft Office system helps teams and organizations collaborate more effectively.

  • Work together dynamically
  • Stay productive anywhere, online or offline
  • Streamline content creation
  • Out-of-the-box integration with other Microsoft programs

Learn More>

 

PC PRO COMPANY UPDATES

Core Services Spotlight

Remote Management & Monitoring (RMM)

There are many tasks that PC Professional’s technicians can perform without physically being at your location. By interacting directly with our certified technicians in real time, our Remote Services empower your IT personnel to resolve issues quickly and reduce business critical downtime. Our certified experts have the knowledge and expertise to help you pinpoint and resolve network problems quickly and cost effectively.

The breadth of experience represented by PC Professional's team of technicians makes it possible to escalate even the toughest problems to the appropriate specialists as required. Not only do PC Professional's engineers have Microsoft support tools, technical information and on-going training available to them; they regularly make use of these tools to stay abreast of technology shifts and trends to assure that you receive the most up-to-date information. Microsoft-certified technicians and engineers are on staff and ready to support your Microsoft migrations, office applications and technical problems immediately via phone or virtually.
Learn More>

June Employee of the Month

PC Professional is proud to announce a tie for June Employee of the Month:

Anthony Edwards and Danny Crumpton!

Anthony Edwards had one of his best months ever here at PC Pro. Anthony’s hard work and long hours overtly demonstrate his determination to ensure our client's are happy and their needs are met.

Danny Crumpton's hard work, perseverance and his consistent ability to understand our client's business and provide them with expedient and accommodating customer service was evident this month.

Congratulations Anthony and Danny.

 

 

Client Quote of the Month:

“Your tech has been a pleasure to work with. He has taken the time at each decision point to explain the options to me. We have then discussed the consequences and decided which path is best for BMC. I felt I was part of the process, I understand what is happening and there will be completion. This is what I expect from my business relationships and PC Pro delivers.”

- Victor Martinez, Broadway Mechanical

 

In this Newsletter:

TECH NEWS & UPDATES

Important Security Updates for July 2007

Microsoft Announces Windows Server 2008 to Launch with Visual Studio and SQL Server

Product Spotlight - Microsoft Office Groove

Dell Announces New Products & Solutions for the SMB

PC PRO UPDATES

Core Services Spotlight

June Employee of the Month

Do you remember the last time you tested and verified your backup?

 

Is your Anti-Virus & Security Software up to date?

 

IT staff going on vacation? Ask about our tech coverage while away.

 

To address your needs call the TAC Hotline at (510) 874-5864 or Contact us on the web

CONTACTS:

GENERAL INFORMATION
(510) 465-5700 main
(510) 465-8327 fax
E-mail

TAC HOTLINE -
Service Calls/Support
(510) 874-5864
E-mail TAC

PC Professional
1615 Webster St
Oakland, CA 94612
www.pcprofessional.com


About Us

PC Professional provides computer network & information technology solutions for the Northern California business community. For more than 25 years, PC Professional has offered a full range of IT services. With our 6 core services, we provide:

  • Product Procurement
  • Technology Consulting
  • Migration Services
  • Remote Services
  • Outsourcing
  • Service Level Agreements

We value the long term relationships we build with our clients and we guarantee a positive client IT consulting experience.


Feedback

For comments relating to
our monthly newsletter, suggestions on articles you would like to be featured, or general questions about PC Professional services and events, please contact Rachel Sanclemente, Marketing Coordinator at (510) 874-5871.

1615 Webster Street * Oakland, CA 94612 * 510.465.5700 tel * 510.465.8327 fax * www.pcprofessional.com