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Welcome to PC Professional's monthly newsletter. We strive to provide you with reliable and informative technology news and updates.

 

TECH NEWS & UPDATES


Cisco WAN Optimization Solutions Help Hundreds of Customers Accelerate Business-Critical Applications across the WAN

 

Spotlight on Three Customers' Experiences with Ease of Branch Office Management Benefits of Cisco WAAS

 

Cisco announced on March 6, 2007 that Cisco Wide Area Network (WAN) Optimization solutions that ease management of branch offices are achieving rapid adoption from hundreds of customers. Customers including, freight forwarding company Panalpina Group of North America, architecture firm Reynolds, Smith and Hills, Inc., and travel leader Sabre Holdings Corporation, are using the award-winning Cisco Wide Area Application Services (WAAS) to share centralized files and increase remote users' productivity and collaboration across the organization. As part of Cisco's Application Networking Services Advanced Technology segment, these Cisco WAAS customers help demonstrate Cisco's success in improving the availability, performance, and security of applications delivered across the network platform.

 

"Customers are rapidly deploying Cisco WAN Optimization solutions to simplify branch data management, enable collaboration and accelerate access to consolidated application infrastructures," said George Kurian, vice president of the Application Delivery business unit of Cisco Systems. "We are pleased that customers are endorsing our core design approach to enable Cisco WAAS to be deployed and implemented seamlessly within our customers' existing network services, provisioning and operational frameworks."

 

An industry leading freight forwarding and logistics company, the Panalpina Group of North America, deployed Cisco's WAN optimization solution as part of their data center centralization project resulting in a one million dollar savings in capital expenses. To maintain end-users productivity, the company's IT organization needed a WAN optimization solution to ensure that the 200 employees working out of their Toronto office would have the same performance for email, file access, and print services as when the applications were delivered by local servers.

 

With numerous sites spread across the U.S., the architectural and engineering firm Reynolds, Smith and Hills, Inc. (RS&H) faced the challenge of helping collaborative teams of consultants and clients access and share information. RS&H distributed data and business critical applications in local offices connected throughout their WAN. The company's engineers and consultants struggled with the WAN latencies that slowed mission-critical Computer Aided Design (CAD) applications when accessing remote engineering files.

 

Sabre Holdings Corporation, a global industry leader that retails travel products and provides distribution and technology solutions for the travel industry, was challenged to protect the critical business information on employee desktop and laptop computers in more than 100 remote locations across 45 countries. The company had limited WAN bandwidth that slowed down performance of business applications when shared with their IP communications applications. Cisco WAAS increased the access performance for remote offices and reduced their bandwidth usage by 20 percent to enable Sabre to easily protect their business critical data.

 

Learn more >

 

 

Three Part Process

 

Windows Vista Hardware Assessment Solution Accelerator

 

The Windows Vista Hardware Assessment is an automated assessment tool designed for customers and partners to quickly assess hardware and device driver compatibility for Windows Vista upgrades network-wide using a single networked PC. Windows Vista Hardware Assessment provides detailed reporting capabilities on hardware compatibility, device driver compatibility and other pertinent information required during the planning and deployment phases of desktop migration.

 

Go directly to Hardware Assessment

 

 

 

PC PRO COMPANY UPDATES

 

PC Professional partners with Unitek to provide technical & certification training PC Professional is happy to announce our new partnership with Unitek IT Education to help assist our valued partners in meeting their technical training needs. Unitek IT Education is one of the Nations leading technical training organizations; specializing in Microsoft, Cisco, Citrix and IT Security training and certification. They run four Northern California locations (Fremont, Santa Clara, San Francisco and Sacramento) and offer well over a hundred courses. Their fifteen year history and dedication to excellence has earned them a number of prestigious industry awards including; Approved Cisco Learning Partner (CLP), Citrix Authorized learning Center of the Year-2006, Microsoft Excellence Award for Outstanding Performance in Certification Training and the Microsoft Partner of the Year for Learning Solutions 2006. Please contact your PC-Pro Account Manager to learn more about Unitek's extensive training and certification programs.

 

 

January Employee Of The Month

PC Professional is proud to announce its January Employee of the Month, Jerry Chance. Jerry not only accepted the challenge of an important project at a new customer site, but has exemplified the high standards of involvement and attention to detail PC Professional strives for. Jerry is in the process of working with the client to overhaul the processes and streamline desktop refresh procedures for both new hires and upgrade users. With Jerry's current migration testing and development lab work, it looks like he will be saving the client approximately 15 minutes per migration. This will result in an overhead savings of 1500 man hours per year and an approximate budget savings of 60K per year for the client. It is this creativity and diligence that clients ask of PC Professional when they hire us.

 

February Employee Of The Month

Gary once again truly embodies what it takes to be the employee of the month. Here is a short list of his many accomplishments:

 

From Flying to Kentucky for an ADS upgrade, to studying to pass his CCDA certification exam, to working numerous overtime hours for a number of clients, to grabbing the bull by the horns at Clausen house to make the final outcome successful, Gary really stepped to the plate in February and showed great leadership by setting an example of the Going the extra mile  attitude that makes PC Pro so good at what we do.

 

FANTASTIC JOB JERRY & GARY - KEEP UP THE GREAT WORK.

 

Employee Anniversary Recognition

PC Professional would like to recognize the following individuals on completing another successful year at PC Professional.

 

Joe Santorsiero, Sales Manager - 4 years

Rick Burwen, Field Service Engineer - 4 years

April Kang, Account Manager - 3 years

Jacky Kuo, Purchasing/Receiving - 1 year

 

Melanie Neault  Purchasing - 1 year

Beeje Dann  Accounting  3 years

 

 

We value the level of commitment and dedication of our employees and we hope to continue a long and lasting relationship with every member of our team!

MARCH 2007

 


IN THIS ISSUE

TECH NEWS & UPDATES
Cisco WAN
Vista Hardware Assessment
Tool

PC PRO UPDATES
Unitek Partnership

SALES/SERVICE CONTACT

GENERAL INFORMATION
(510) 465-5700 main
(510) 465-8327 fax
E-mail

TAC HOTLINE -
Service Calls/Support
(510) 874-5864
E-mail TAC

SALES DEPARTMENT
E-mail Sales

April Kang
(510) 874-5861
E-mail

Courtney Connor

(510) 874-5837
E-mail

Dan Sanguinetti
(510) 874-5828
E-mail

Danny Crumpton
(510) 874-5827
E-mail

Joe Santorsiero
(510) 874-5855
E-mail

Neil Pearlstein
(510) 874-5859
E-mail

MARKETING DEPARTMENT
Rachel Sanclemente
(510) 874-5871
marketing@pcprofessional.com

ACCOUNTING
Long Wu
(510) 874-5848
lwu@pcprofessional.com

PC Professional
1615 Webster St
Oakland, CA 94612
www.pcprofessional.com


ABOUT US


PC Professional provides computer network & information technology solutions for the Northern California business community. For more than 25 years, PC Professional has offered a full range of IT services. We provide customized computer solutions, personalized IT solutions & services, and ongoing computer consulting guidance. We value the long term relationships we build with our clients. We guarantee a positive client IT consulting experience.





FEEDBACK


For comments relating to
our monthly newsletter, suggestions on articles you would like to be featured, or general questions about PC Professional services and events, please contact Rachel Sanclemente, Marketing Coordinator at (510) 874-5871.