Desktop Management

 

What Does Desktop Management Mean?

Desktop management put simply, is the management of the computer system an end user uses within an organization. Despite its name, desktop management includes the management of laptops and other devices along with actual desktop computers. Desktop management falls under the umbrella of systems management, which also includes network management and data management.

 

In the traditional sense of the term, desktop management is maintaining hardware as well as software on an end user’s computer. This means updating software such as Microsoft OS/application updates, spam filtering and administering user permissions. However, in today’s virus-filled world, desktop security has become the main reason why many companies are now seeking IT consulting firms to help maintain an up-to-date desktop environment for all of their end users.

 

When it comes to viruses and spyware, keeping your company desktops up-to-date is extremely important. Without the right updates being installed on a daily or weekly basis, viruses and malware can creep in, affecting your network and causing downtime for your business.

 

The Facts About Desktop Management

Many businesses believe that one of the highest costs for their business is purchasing hardware and software for their users. Contrary to popular belief, the highest cost is actually the manpower it takes to support and maintain them throughout their lifecycle. There are many aspects involved such as installing operation systems, tracking assets, deploying applications, patch management and data protection. Here are some benefits of Desktop Management:

- Virus protection is kept current

-Data backup facilitates

-Security patch deployment

-Password management

-Computer security at the desktop

-Software compliance with company standards

-Your business assets protected from attacks

-Reporting

Why Choose PC Professional For Desktop Management?

We have been in business for over 29 years and we know what we’re talking about. More likely than not, we have already seen the desktop issues you are facing and have resolved them for many of our clients.

  • Immediate Remote Support – Do you want rapid response? You got it! We use a software program called TeamViewer to remote into your desktops to give you immediate rapid support. Do not let downtime bring down your business operations.
  • 80 Plus Years of Combined Expertise on Our Tech Team- We continue to stay up-to-date on desktop security threats as well as data backup solutions. Our Technical Engineers keep current on updated releases of all major software. We work closely with key manufacturers to deploy the most current patches. Once installed, we test for software compatibility and identify and resolve conflicts to ensure interoperability. For virus software updates, we set up the system to upload the latest patches automatically for greater client convenience and protection.
  • Training- We will train your end users on how to keep their data secure and their desktops virus-free. Teaching is important to enable your end users to recognize signs of a virus, which virus scans are fake and how to properly protect and backup their data. We not only help fix your desktop issues, but we make suggestions on how to keep them fixed. We consult on when you should install updates, what type of virus protection plan you should have for your specific desktop environment, what does data backup truly mean and how you can efficiently backup your own data.
  • Personalized service
  • Same-day support
  • In-house technology lab
  • We work with your requirements and budget
  • We are Trusted IT Consultants and have been for over 29 years

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  • Hosted Microsoft Exchange Email
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