"We have a dedicated technician who really knows our environment and regularly recommends IT solutions to enhance our productivity and keep our network infrastructure reliable. We are a 24x7 business and PC Pro always shows up when we need them. I feel that our outsource technician is a part of our team and is an extension of our staff.”

- Janet Fletcher, King Brown

IT OUTSOURCING

Staff Augmentation. Preventative Maintenance. Flexibility. Predictable Costs. Documentation.

Our goal at PC Professional is to become an integral part of your information technology team or augment your already existing team by providing, designing, and applying the best products and services to help your business achieve a competitive advantage both in cost savings and leading edge technologies. Whether you need help making business vision a reality, designing processes to support new solutions or developing a more effective approach to ongoing support and maintenance requirements, we have the multi-vendor expertise and services you need. We specialize in:

Benefits of Using Our Outsourcing Services:

• Dedicated Technician with intimate knowledge of your IT Environment

• Help Desk Outsourcing

• Focus on your business, not your IT

• Project augmentation outsourcing

• Discounted Pricing

• Flexible outsourcing Hours and plans to fit your company needs

IT Outsourcing:

This covers everything from the desktop and mobile computing back to the data center servers. Our approach ensures your outsourced environment is securely managed, reliable and flexible. Daily IT issues check list and problem solving

Application Outsourcing:

PC Professional's expertise allows you to get more value out of your legacy applications, or to transition your business to new, high-value application environments.

Technology Support and Maintenance Services:

This spans installation, deployment, technical support, maintenance, warranty repairs and other functions that keep your software and hardware running.

Disaster Service Response:

Our team of Technical Engineers will be dispatched immediately to save lost data, protect your business assets, and minimize your potential economic losses in the event of a disaster.

On-Site Support:

A technical engineer or team is scheduled to arrive on-site to perform troubleshooting and repair for a range of issues on at a prearranged time.

Why Outsource with PC Professional?

You can leverage our information technology services for each phase or bring us in at a particular point based on your specific need. Whatever you decide, our experts are adept and add immediate value at every stage of the information technology (IT) outsourcing project.

Our ability to provide support for the desktop, the network, and the infrastructure makes PC Professional 's IT outsourcing team the best choice for your outsourcing needs. Acting as you IT department requires a wide variety of technical skills. Based on over 25 years of industry experience, we can provide top level support for your entire computing environment.

If interested please e-mail outsource@pcprofessional.com or call 510.465.5700.