SERVICES
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Remote Management & Monitoring
of your Network, Servers and Workstations

Remote Support for:
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Dell PowerEdge Servers
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IBM System X & IBM BladeSystem Servers
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HP Proliant DL & HP Proliant ML & HP BladeSystem Servers
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Storage Units, including Compellent Storage Center San, Dell iSCSI
- Cisco Networking Solutions
Contact us today at 510.465.5700 or
info@pcprofessional.com
to learn more about our Remote Support
With the existing economic crisis, every business needs to have access to their important data at all times. Since all your important computer data resides on file servers, it is imperative to constantly monitor your server for protection, remote access and data storage. We see remote monitoring as crucial for business continuity as our monitoring team is an extra pair of eyes protecting the health of your servers.
We have developed a process to protect against potential issues surrounding data storage, data backup devices, virus attacks and outside access to the network. This process eliminates the need of having someone on your staff monitoring the network 24 x 7. The process includes both remote & on-site response to quickly correct network issues. Remote management and monitoring can be installed and operational within a two week period.
Remote Monitoring Services
- Virus & Spam Updates
- Tape/Data Backup Watch
- Server Utilization
- Storage Space Tracking
- Remote Troubleshooting of Issues
- Patch Management
- LAN Administration
- Internet connection verification
- On-site Escalation
- User Rights Administration
Remote Monitoring Process
- Assess
- Inventory Network
- Install Level Platforms
- Set up Templates
- Set up Email Notifications
- Start Monitoring Daily
- Send Daily Report
- Resolve Issues Remotely
- Escalate to Engineer if Necessary
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