Has your Bay Area business joined many others in moving either all or part of your workforce out of the office and into a remote access and remote management work situation? If so, are you concerned about the integrity and safety of your network? By consulting with PC Professional, you can ensure that your data and your infrastructure are secure and in top working order.
Your entire team can expect to receive the technical care and support they need to work safely and productively from anywhere with our responsive helpdesk by their side. The services included with remote IT support by PC Professional are:
Rest assured with virus protection, patching, MFA, active monitoring, and more.
Get secure management of your O365 accounts, along with billing and services to match your company’s needs.
Submit tickets for assistance easily and receive help via your computer directly or over the phone.
Set up network accounts, emails, internal access, and IT equipment configuration for new hires.
Get help setting up Wi-Fi connectivity and troubleshooting issues.
Define, organize, and manage user, device, and network access in a structured layout.
Secure your network, laptops, and workstations with active monitoring and routine assessments.
Maintain access to your office computer from home, set up VPN configuration, and run maintenance.
Receive assistance managing existing systems and access points for printers.
When your team has an IT problem, how quickly would you like that issue to be addressed? When you contact the PC Professional team, you can count on getting a response within 30 minutes—guaranteed—and then IT Ticketing, remote desktop support, and IT troubleshooting you can count on.
We all know how expensive downtime can be, and the less of it our businesses have, the better it is for us and our customers. Contact us today to schedule a consultation so you can see what technical support, IT maintenance, online support, IT service management, and remote monitoring by our team of professionals can do to keep you up and running efficiently.
Part of competing with other businesses in the Bay Area is staying on top of the technology curve. It’s constantly changing, and the next development could be the one that puts you out in front of the pack.
For remote workforces especially, virtual IT support, remote assistance, IT incident management, and remote diagnostics are becoming more important than ever.
We’d be happy to talk about IT, and we invite you to stay informed with the help of our article library.