SUPPORT CENTER
Welcome to the PC Professional Support Center
Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page.
Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page.
We have worked with PC Professional for many years. PC Professional has consistent and reliable service. We’ve had the same tech for many years. He knows our system, and... read more he knows our priorities. The service is tailored to our needs, from monthly outsource to equipment and software upgrades, and printer maintenance. We view PC Professional as a true partner in managing our growing IT needs.
Whenever I am approached with a proposal or inquiry to do our outsource IT work, I tell the salesperson that we already have a firm we’ve been working with for many years. They give us excellent service at a fair price, and I’m not interested in changing. When choosing an IT outsource provider, our #1 priority is having knowledgeable and reliable support. If that’s what you’re looking for, PC Professional is the firm to choose.
The best thing PC Professional gives us is peace of mind. We know they will always be there to support us. Compared to other IT firms, I can say with confidence they... read more have the best Tech Support/Customer Service – they’re always available when needed. If you’re thinking about working with PC Professional, you are making the right decision. You will be opening the door for a productive and great working relationship. Give them a call today!
The best thing about working with PC Professional is the consistency we have in our IT department. As a small company without the internal resources, PC Professional is our reliable resource for all our... read more technology needs. PC Professional has the best response time compared to other IT companies we’ve worked with before. Whenever we have an issue, it is handled promptly (again, for a small company we feel “heard”, not ignored.) I absolutely recommend giving PC Professional a try, particularly if you do not have the internal resources. They will provide you peace of mind when it comes to your IT needs so you can focus on other issues in business.
PC Professional listens to customer needs. They don’t oversell but they also make sure we don’t skimp on technology that is important to achieve our goals. I appreciate their personalized... read more attention and how fast they respond when we need them. Most importantly, they have a very knowledgeable staff who are easy to communicate with. Thanks to PC Professional, we don’t need to worry about keeping software or licensing up to date. Our Microsoft Office 365 takes care of all that for us.
I’ve worked with PC Pro for over 15 years, which in this day and time is rare in and of itself. A lot of IT firms have come and gone. Out of all the vendors I’ve worked with, they are my favorite because they are still humans, they are honest and priced competitively. They actually care about me and my organization’s success and they will do what it takes to deliver on time and on budget.
PC Professional provides us with business continuity and depth of expertise as it relates to IT services. Having the same technician and project manager work with us on a routine basis allows for... read more us to keep our business continuously running smoothly throughout the year. Also, the access to all of PC Professional’s staff/expertise gives us tremendous depth when more complicated issues arise. When we interviewed several IT firms for our needs, PC Professional stood out to us because they have the most experience. We are very glad we chose them because they have never let us down. We highly recommend you give them a call.