WHY CHOOSE US?

5 Things We Do Better

1. Reputable with Over 40 Years of Experience
PC Professional is the most experienced IT company in the Bay Area. We have been in business for over 40 years, making us a respected leader in the community and the industry. This also means we’ve deployed hundreds of thousands of successful projects and have handled almost every IT scenario possible.

From technical implementation to customer service, you are in good hands. Our proudest accomplishment is the large number of long-term clients who year after year put their trust in us.

2. Fast Responses Within 30 Min or Less
You deserve fast, highly responsive and reliable service and that is what our clients know us for. All service requests are responded to within 30 minutes or less. We answer every call to our main line - (510) 874-5871 LIVE during business hours with a real person who is ready to help you! No more long wait times listening to an automated menu. If you happen to get our voicemail it becomes a ticket on our service board immediately and you can be sure to get a call back. 

3. No-Touch Remote IT Support & Safe On-Site Services
We take your safety and security seriously, especially during Shelter-In-Place, and we respond with service that accommodates to the needs of your organization. In addition to our No-Touch Remote IT Services, we also offer Safe On-Site Services with proper PPE (masks & gloves) and hand sanitizing. Our engineers also survey each location for safe social distancing standards before deployment of services.

4. We Care About Community Impact
We are people-oriented team that is invested in your business and your community. We also have decades of experience working with non-profit organizations across the San Francisco Bay Area (see what our non-profit clients say here)! We take pride in providing the technological support needed for people to thrive and our drive to provide the best IT solutions comes from an awareness of our impact.

5. Flexible Service Agreements
We don’t believe in strict long-term contracts. We believe in earning your business and trust day after day, year after year through our exceptional service. Our terms are flexible to keep you in the driver’s seat of your IT world, and to make sure we are serving you best as your business needs change.